File #: C-14-19    Version: Name:
Type: Communication Status: Approved
File created: 8/15/2014 In control: Albuquerque Bernalillo County Water Utility Authority
On agenda: 8/20/2014 Final action: 9/17/2014
Title: F/S Appointments to the Customer Advisory Committee
Attachments: 1. C-14-19, 2. F/S C-14-19

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Appointments to the Customer Advisory Committee

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At the August 2014 Board meeting, there was a request to provide additional time to determine if additional candidates may be interested in the three vacant positions on Customer Advisory Committee (CAC). The CAC was established to provide a professional/technical group of volunteer individuals who represented the five core functional areas of operating a water and wastewater utility. This group is intended to provide outside expertise in best practices and private sector applications for continuous business improvement. The CAC was never intended to be a feedback mechanism for customers - that mechanism is accomplished through the quarterly customer conversation meetings the CAC holds in the community and through biennial customer opinion surveys.

An email was sent to all Board members notifying them that an online application was created for customers who may be interested in serving on this technical committee. Board members were informed that if they know of anyone interested to apply from the Water Authority's website. In addition, a notice was placed on the Water Authority website's front page.

Qualified nominations were compiled and forwarded to the Chair who through this communication is forwarding the nominations to the Board for confirmation. All nominees presented for confirmation are highly qualified and certified in their field of work and for the technical areas recommend by the resolution.

The following three nominees are the most qualified and are recommended for Board approval:

* Moises Gonzales
* Laurie Firor
* Marissa Reno

Moises Gonzales
Moises Gonzales is an Assistant Professor in the Community and Regional Planning Program at the School of Architecture and Planning at the University of New Mexico. He also serves as the Director of the Resource Center for Raza Planning, which is a community outreach center within the School of Architecture and Planning wh...

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